Issues Sending Email - Report Form
- If you received a bounce message, informing you that the message you tried to send could not be delivered, or
- If you sent an email to someone, but that person never received your email,
then you should fill out this form to report the issue to Earthnet.
Questions and problems will be addressed in the order they are received. You will be contacted by a member of the Earthnet staff, if necessary.
Important note: if you are using an Earthnet email address, BUT you are using a different ISP than Earthnet for your Internet connection (for example, Comcast cable), your port 25 might be blocked and prevent you from being able to send out messages using our mail server. Please click here for more info.
For your information, if you are having general issues sending email, please check these tutorials for online self-help: